75 bet's Privacy Policy

1 General Overview

75 bet is an online betting and casino platform serving users in Bangladesh. This privacy policy applies to our website, mobile application and all related services. It explains what information is collected when you use our platform, how that information is processed, and what measures we take to protect it.

By using any 75 bet service, you are considered to have agreed to the terms of this privacy policy. For full details on other conditions of use, please read our Terms and Conditions, which cover everything from account registration to service limitations.

The minimum age to use our platform is 21. Minors are strictly prohibited from opening an account or using any service. If we receive information belonging to a minor, it will be deleted immediately.

2 What Information Is Collected

75 bet collects user information through various methods. Each category is described separately below.

2.1 Information You Provide Directly

Information you provide directly during account registration or identity verification includes:

• Full name, date of birth and national identity card details
• Mobile number and email address
• Current address
• Payment method details (bKash, Nagad, Rocket or Upay account numbers)
• Copies of documents submitted for identity verification

2.2 Automatically Collected Information

Certain information is recorded automatically while you use the platform:

• IP address and device identification details
• Browser type, operating system and device model
• Login time, logout time and session duration
• Browsing behaviour from cookies and tracking tokens
• Search and gameplay history

2.3 Transaction Information

Information collected during deposits, withdrawals and betting activity includes transaction amount, time, method and reference number. This information is retained to ensure financial security and to comply with Anti-Money Laundering (AML) regulations.

3 Purpose of Data Use

75 bet uses collected information for the following purposes:

3.1 Service Operations

• Creating and managing accounts
• Verifying identity and confirming age (21+ age requirement)
• Processing deposits and withdrawals
• Distributing bonuses and rewards
• Providing customer support

3.2 Security and Fraud Prevention

• Detecting unauthorised access to accounts
• Identifying fraudulent transactions
• Preventing one person from operating multiple accounts
• Complying with AML and KYC regulations

3.3 Service Improvement

By analysing user behaviour and preferences, we improve the platform's interface, game selection and payment methods. This analysis is done in aggregate and without personal identification.

3.4 Responsible Gaming

By monitoring play patterns, we use this information to identify problematic gambling behaviour and to support users. On the Responsible Gaming page, we describe in detail how to set play limits, take temporary breaks and apply self-exclusion.

4 Data Sharing and Disclosure

75 bet does not sell users' personal information to any third party. However, limited information may be shared in the following circumstances:

4.1 Service Provider Partners

Selected partner organisations may use data for payment processing, identity verification and technical operations. These partners are required to comply with our privacy standards and may not use this information for their own purposes.

4.2 Legal Obligations

If required by a competent authority or legal process, 75 bet may disclose information in accordance with applicable law. In such cases, only the minimum information required by law will be provided.

4.3 Game Providers

Game providers including PG Soft, Pragmatic Play, Evolution, JILI and Spribe may use limited technical data to operate their games. This includes anonymous session data but no personally identifiable information.

5 Cookies and Tracking Technologies

75 bet uses cookies to keep the website and app running smoothly. Cookies are small data files stored on your device.

5.1 Essential Cookies

The platform cannot function properly without these cookies. They are required to maintain login sessions, perform security checks and process payments. These cookies cannot be disabled.

5.2 Functional Cookies

These cookies are used to remember your language preference, game settings and personal preferences. They can be disabled, though some features will not be available if you do so.

5.3 Analytics Cookies

These cookies are used to understand platform usage statistics. The data collected is fully anonymous and helps improve the quality of our service.

6 Security Measures

75 bet uses industry-standard security technologies to protect user data. All data transmissions are secured by SSL (Secure Socket Layer) encryption.

• All sensitive data is stored with AES-256 encryption
• Payment information is processed in compliance with PCI DSS standards
• Login is secured with two-factor verification (OTP)
• Regular cybersecurity audits are conducted
• If suspicious activity is detected, the account is automatically secured

While we maintain a high standard of security, no digital system is entirely free of risk. You are also responsible for keeping your password confidential.

7 Data Retention and Deletion

75 bet retains user information for as long as it is needed to provide services or meet legal obligations.

7.1 Active Account Data

All information is retained while your account remains active. Transaction records are kept for a defined period in accordance with financial regulations.

7.2 Closed Account Data

Even after an account is closed, some information may be retained for a defined period due to legal requirements. Once that period has passed, personal data is securely deleted or anonymised.

7.3 Deletion Requests

You may request that your account data be deleted. However, if there are ongoing transactions or legal obligations, the request may not be fulfilled until those are resolved.

8 User Rights

As a user of the 75 bet platform, you have the following rights regarding your own information:

• Right to Access: You may request to know what information we hold about you
• Right to Correction: You may request correction of inaccurate or incomplete information
• Right to Deletion: In certain circumstances, you may request that your information be deleted
• Right to Restrict Processing: You may request that the use of certain information be restricted
• Right to Object: You may object to the use of your information for a specific purpose

To exercise these rights, contact our customer support team. Bengali-language support is available 24/7 via live chat or email. We generally respond to these requests within a reasonable time.

9 International Data Transfers

75 bet uses global infrastructure to provide its services. In some cases, your information may be stored or processed on international servers. Such transfers are always carried out with appropriate security measures in place.

Before sending data to international servers, we ensure that the destination country or organisation maintains adequate data protection standards.

10 Changes to This Policy

75 bet may update this privacy policy from time to time due to changes in services or new legal requirements. If significant changes are made, we will post a notice on the platform or notify you by registered email.

If you continue using the platform after changes have been made, you will be considered to have agreed to the updated policy. We therefore recommend visiting this page regularly. For answers to common questions about our services and this policy, read the compiled Q&A on our FAQ page.

11 Contact Information

If you have any questions or concerns about this privacy policy, please contact us:

• Live Chat: Available 24 hours a day, 7 days a week — start a chat from any page on the platform
• Email: [email protected]
• Language: Support is available in both Bengali and English

To learn more about us and find detailed information about the company, read the About Us page.